Privacy Policy

1. Introduction

Sageloop (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our batch evaluation platform for AI product managers.

2. Information We Collect

2.1 Information You Provide

• Account information (email address, name)
• Project data (test scenarios, AI outputs, ratings, feedback)
• Payment information (processed securely through third-party payment processors)
• Communications with our support team

2.2 Automatically Collected Information

• Usage data (features used, session duration, interaction patterns)
• Device information (browser type, operating system, IP address)
• Cookies and similar tracking technologies

3. How We Use Your Information

• Provide, maintain, and improve our services
• Process your transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and security threats

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data centers and infrastructure

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us at privacy@sageloop.app.

7. Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

8. Cookies

We use cookies and similar tracking technologies to improve your experience. You can control cookies through your browser settings. Note that disabling cookies may affect functionality of our services.

9. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

10. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: